Managed ServicesWhen we manage, you succeed

Stay focused on critical issues driving your business while we keep your technology solutions current, optimized for performance, and efficiently maintained.

Managing AMI data while minimizing complex operations

Stay focused on the critical issues that drive your business while Itron keeps your technology solutions current, optimized for performance, and efficiently maintained.

  • Rapidly execute programs important to you while Itron manages the infrastructure and scaling of your IT assets

  • Solution level end-to-end visibility and SLAs to ensure critical systems are available when you need them most

  • Industry leading expertise to efficiently manage your business-critical infrastructure

Itron Cloud Managed Services

Easily scale infrastructure based on demand and ensure performance while meeting cost and reliability targets. Itron Cloud Managed Services enables high-speed data recovery and helps safeguard against unforeseen events. Trust Itron services including analytics to help you leverage cutting-edge technologies without significant upfront investment.

  • Scalability

  • Cost efficiency

  • Flexibility

  • Reliability

  • Disaster Recovery

  • Environmental impact

  • Innovation

Itron Global Managed Services options

No matter where you are on your services journey, Itron’s Services teams can combine their industry-leading knowledge, resources, experience, standard methodologies, tools and customer focus to ensure your success across the globe.

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Case studies

  • Migrating a Legacy AMI Network

    Gainesville Regional Utilities and Itron Managed Services team transitioned a legacy AMI network to Itron GenX solution, providing a future proof architecture.

    Learn More at Itron Inspire

  • Upgrading to Link Layer Security

    SMUD and Itron coordinated a smooth, phased deployment of Link Layer Security Strict Mode, reducing security risks to better prepare for carbon reduction plans.

Customer successes

    • Citizens Energy Group

      "Itron’s Global Managed Services answered all my questions in a timely fashion. They’re friendly and they all know me by name."

      Tracye George

      • Xcel Energy

        "Itron’s Global Managed Services Team keeps my data safe and certifies its reliability."

        Rhett DeSpain
        Operations Manager

        • City of Carlsbad

          "Itron’s Global Managed Services Team reacts quickly to customers’ concerns."

          Mario Remillard

          Successful Worldwide Management

          Trusted to manage more than 89 million endpoints worldwide. From base-level SaaS hosting to completely managing your software and network and delivering SLAs.

          • 89M+endpoints with 1360+ utilities

          • 4M+ streetlights under management

          • 24x7 monitoring of systems

          Featured products and solutions

          • Global Customer Support Services (GCSS)

            Keep your business running smoothly with customized support options—from phone and email support to critical system incident management through a 24x7x365 on-site presence.

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          • Global Delivery Services (GDS)

            The trusted advisors you can depend on, Itron has experienced delivery professionals with deep technical and industry expertise to support our entire solution portfolio.

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          • Itron Cloud Managed Services

            Rely on our industry-leading experience to manage your business-critical AMI solutions, across public and private cloud infrastructure.

            Learn More