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UtilityIQ Quickstart Training

Module 1: UIQ.101: Introduction to the GenX UIQ Advanced Metering Solution

This module provides an overview of the capabilities of the GenX UIQ Advanced Metering Management (AMM) software, including key terms and concepts, how to monitor and manage electric and gas meters, access points, and relay devices. An overview of Home Area Networking (HAN) is included along with discussions of metering and system integration basics.

March 25, 11:30 AM-3:30 PM ET 

Intended Audience All utility company users involved with an Itron GenX Smart Grid project, including managers/executives.

Prerequisites None

Cost - $500 USD per student

Module 2: AMM.200: AMM System Operator

This module provides information about how to use the Advanced Meter Management (AMM) system to manage Smart Grid devices.  It describes the user interface and device states, and how to perform day-to-day operator tasks such as searching for devices, viewing device status, checking device connectivity, provisioning devices remotely, and generating reports.

March 26, 11:30 AM-4:30 PM ET

Intended Audience AMM users, system testers, MDM integration, IT staff

Prerequisites UIQ 101 (or 6-months experience using UtilityIQ and AMM)

Cost - $1000 USD per student

Module 3: AMM.250: AMM System Manager

This module describes how to configure the Advanced Meter Management (AMM) software used to effectively monitor and manage your GenX Smart Grid devices. Details about meter programs, scheduling meter reads, managing background jobs and schedule and read events are covered. Importing device and location information, viewing, creating, and editing data export jobs, monitoring network and device events, generating reports, and performing user administration tasks round out the course. 

March 27, 11:30 AM-3:30 PM ET

Intended Audience Application Support Personnel

Prerequisites UIQ101 and AMM.200 AMM System Operator

Cost - $500 USD per student

Module 4: NC.200: Network Center

This module provides an overview of the capabilities of the Itron Network Center software, including key terms and concepts, how it’s used to baseline performance of neighborhood area networks (NAN) devices, to perform basic troubleshooting tasks, and how to interpret the data and results in associated reports. 

March 28, 11:30 AM-3:30 PM ET

Intended Audience This module is intended for system administrators, network engineers, support personnel and any user involved in the operations and maintenance of the Itron GenX Smart Grid solution.

Prerequisites UIQ 101 (Required) - AMM.200 (Recommended) AMM System Operator

Cost - $500 USD per student

Module 5: FWU.200: Firmware Upgrader This module provides an overview of the capabilities of the Firmware Upgrader (FWU).

Learn how to use the GenX Firmware Upgrader. Learn the principles of the firmware upgrade process as well as how to configure, schedule and run firmware upgrades.

April 01, 11:30 AM-1:30 PM ET

Intended Audience This module is intended for network managers, operators, or any user involved in the installation, operations and maintenance of the Itron GenX Smart Grid solution.

Prerequisites UIQ 101 (or 6 months experience using UtilityIQ and AMM) AMM System Operator

Cost - $250 USD per student

Module 6: MPC.200: Meter Program Configurator Training

MPC (Meter Program Configurator) course reviews the principles of meter programs and the use of the product on creating and performing over the air meter program updates. 

April 01, 2:00 PM-4:00 PM ET

Intended Audience This module is intended for network managers, operators, or any user involved in the installation, operations and maintenance of meters.

Prerequisites UIQ 101 (or 6 months experience using UtilityIQ and AMM)

Cost - $250 USD per student

Module 7: SEC.101: Introduction to Itron GenX Security

This lecture module covers the fundamentals of the Itron GenX hardware and software security solution.  In this course you will learn the ways that hackers attack and friendlies can misuse the system and how Itron addresses these concerns with a layered security approach.  We will discuss PKI certificates and how Itron leverages this technology to provide security at all layers of the solution.

April 02, 11:30 AM-1:30 PM ET

Intended Audience Network Managers Operators and Managers

Prerequisites UIQ 101 (or 6 months experience using UtilityIQ and AMM) AMM System Operator

Cost - $250 USD per student

Module 8:SIQ.200: SensorIQ

This hands-on course covers the basic concepts and procedures associated with the SensorIQ product.  In this course you will learn about the 3 ways data can be collected from NICs using SensorIQ, the types of data that can be collected and how to interpret and use the data that is collected.

April 02, 2:00 PM-4:00 PM ET

Intended Audience Network Managers Operators and Managers

Prerequisites UIQ 101 (or 6 months experience using UtilityIQ and AMM) AMM System Operator

Cost - $250 USD per student

Module 9: SEC.200: Secure FSU

This course provides an overview of the capabilities of the Secure Access Manager (SAM) used in conjunction with the Field Service Unit (FSU).  It includes an overview of the Itron GenX basic field security technology and tools. Students will learn the features, benefits and limitations enforced using the tools. Students will also learn how to use install, configure and use SAM.

April 03, 11:30 AM-1:30 PM ET

Intended Audience This module is intended for network engineers, operators, managers any user involved in the installation, operations and maintenance of the Itron GenX Smart Grid solution.

Prerequisites UIQ 101  and SEC 101 Field Tools

Hardware/Software Required FSU-Required - meters/Aps visible – Java 1.8 installed. Ability to install SAM client on computer

Cost - $250 USD per student

Module 10: ODS.200: Outage Detection System

This module focuses on the Outage Detection module.  Learn how the ODS system receives power loss and power restore signal, how they are reported in the system, and how it passes messages to downstream systems such as OMS systems for processing.

April 03, 2:00 PM-4:00 PM ET

Intended Audience Network Managers Operators and Managers

Prerequisites UIQ 101 and SEC 101 AMM System Operator

Cost - $250 USD per student

Module 11: TLS.210: Communications Tester

This module provides a hands-on laboratory of managing communications Network Interface Cards (NIC) using Field Service Units (FSU) and Communications Tester. It focuses on deployment, configuration and management of the FSU hardware.   

April 04, 11:30AM-3:30 PM ET 

Intended Audience Utility Field Engineers Utility staff who manage and maintain field devices Back-office personnel in charge of endpoint management.

Prerequisites UIQ 101 (required) NC 100 (recommended) 

Hardware/Software Required FSU-Required - meters/Aps visible - CT installed

Cost - $500 USD per student 

Complete 11 Module Course Rate:  $4500.00 USD per student 

Start: 25/03/24

End: 03/04/24

Location: VIRTUAL

Type: TRAINING

Primary Contact:

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